Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Delivering excellent quality support promptly is our top priority, so that we support each Linux cloud hosting plan with a 1–hour ticket reply guarantee. As you post a ticket or post an e–mail, our customer technical support crew will try all they could do to offer the most acceptable answer to your situation and to offer guidance quickly.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us anytime required. Our crew of specialists will undoubtedly be online for you 24x7x365 to answer to all your enquiries and to resolve any trouble you will likely have. You also can send us a help and support ticket from your Online Control Panel or send us an email at any time. Furthermore, on business days, you can call us or make use of the online chat service.

  • Intuitive help center

  • An Intuitive Help Section

  • The Control Panel offers a comprehensive practical knowledge base that is built into all parts. In each area, you will find a Help press button that will load for you a selection of step–by–step lessons on how to use a specific feature or carry out a particular action. Moreover, we have produced mini seminar video tutorials allowing you to get a better idea of the Control Panel’s interface.