Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Section

  • The Help section incorporated into our Online Control Panel features a selection of help articles and regularly asked questions. Aimed at fixing any common issue that you could have, they are compiled by our support team of qualified technicians.

  • Top quality support service

  • Tutorial Videos

  • For all of you who would like to find out how to settle a common issue by watching a how–to video, we have added a selection of video tutorials to our Online Control Panel. All the instructional videos are very short and simple to understand. They offer you step–by–step presentations of different web site administration operations.

  • Intuitive help center

  • A One–Hour Response Time Guarantee

  • We back up all semi–dedicated servers with a 24/7/365 customer service and a one–hour response guarantee. Our accomplished customer service technicians will be at your disposal 24/7/365 to answer your questions and to sort out any problem that you might possibly run into. Just open a support ticket from the Help Center section and we will get back to you extremely quickly.