1 hour ticket response
We are dedicated to delivering a fast and appropriate reply to each trouble ticket sent by a user. Our seasoned client support engineers will review your situation and will offer you the best solution. We offer a 1–hour response time guarantee for all trouble tickets. In fact, our average support ticket response time has proved to be 20 minutes.
A Top–Quality Customer Support Service
We’ve got a team of web hosting support professionals who will be happy to answer all your queries anytime you are in need of assistance. The majority of our client support team members have many years of experience in the Linux cloud hosting sector, which means that you can always depend on prompt and in–depth answers to your concerns.
An Easy–to–Browse Help Center Section
Built into the Online Control Panel is an easy–to–navigate Help Center section, which includes a variety of sources of information. You can browse through a regularly updated knowledgebase offering web hosting account administration articles and website administration articles, watch our step–by–step video tutorials or have a glimpse at the F.A.Q. library.